Our Staff

A Direct Support Professional (DSP) helps people with intellectual or developmental disabilities live independently and participate in their communities. DSPs work with people of all ages, and may help with daily tasks, such as dressing, bathing, and meal preparation. They may also help with transportation, appointments, and errands.

Responsibilities:

• Assisting with daily activities
• Teaching life skills
• Assisting with daily activities
• Administering medications
• Maintaining medical records
• Providing counseling and crisis intervention
• Helping with money management
• Helping with money management
• Maintaining paperwork
• Documenting changes and updates

A “DSP worker training” refers to the training program required to become a Direct Support Professional (DSP), which involves learning the necessary skills and knowledge to provide support and care to individuals with developmental disabilities, focusing on helping them live independently and participate actively in their communities; this training typically covers topics like personal care, communication, positive behavior support, safety procedures, and medication administration, depending on the specific needs of the individuals they will be supporting.

A Clinical Nurse is a healthcare professional who provides direct patient care, typically in a hospital or clinical setting. They assess, plan, implement, and evaluate nursing care for patients, ensuring that the care is tailored to each patient’s needs.

Here are some common responsibilities of a Clinical Nurse:

• Patient Assessment
• Care Planning
• Administering Medications and Treatments
• Patient Education
• Monitoring and Reporting
• Assisting in Procedures
• Ensuring Patient Safety
• Providing Emotional Support
• Collaboration with Healthcare Team
• Managing Equipment and Supplies

Clinical Nurses work closely with doctors, other nurses, and healthcare providers to develop and execute treatment plans. They administer medications, monitor patient progress, assist in medical procedures, and educate patients and their families on health management and prevention. Clinical Nurses often specialize in particular areas such as pediatrics, emergency care, or critical care, and are essential in maintaining high standards of patient care and ensuring the smooth operation of healthcare facilities.

A House Manager is responsible for overseeing the daily operations and management of a residential facility or private household. They ensure that all aspects of the household run smoothly, from coordinating staff and managing budgets to ensuring the safety and comfort of the residents. In healthcare settings, such as assisted living homes or group homes, the House Manager supervises daily care and oversees the wellbeing of the residents. In private homes, they handle the administration, maintenance, and coordination of services to ensure the household functions efficiently and comfortably. The role often requires strong organizational, leadership, and problem-solving skills.

Responsibilities of a House Manager:

• Staff Supervision and Management
• Resident Care and Welfare
• Budget and Financial Management
• Facility Maintenance
• Coordination of Services
• Health and Safety Compliance
• Conflict Resolution
• Resident Activities and Engagement
• Record Keeping and Reporting

The Administrator is responsible for overseeing the day-to-day operations of the residential care facility, ensuring the highest standards of care, safety, and quality of life for residents. This position involves managing staff, coordinating programs, ensuring compliance with regulations, and working closely with families and healthcare providers to meet the individual needs of each resident.

Key Responsibilities:

• Supervise and manage all facility operations.
• Ensure that the facility provides a safe, comfortable, and nurturing environment for all residents. Monitor care plans and ensure that each resident’s needs are met.
• Updated with local, state, and federal regulations to ensure that the facility is in full compliance.
• Prepare for inspections and audits, ensuring documentation and procedures are in place.
• Oversee the facility’s financial operations.
• Primary point of contact for families, healthcare providers, and regulatory bodies.
• Maintain transparent communication to ensure all parties are well-informed about the care and well-being of the residents.
• Implement and monitor policies and procedures.
• Develop and maintain emergency protocols to ensure the safety of residents and staff in case of an emergency or disaster.

The Administrator will work in an office setting within the residential care facility but may also be required to move around the facility to assess operations, interact with staff, and engage with residents and families. Evening and weekend hours may be required to handle emergencies or oversee staff schedules.

Plays a critical role in ensuring that the residential care facility is properly staffed to meet the needs of residents. This position involves coordinating and managing staff schedules, ensuring sufficient coverage for all shifts, and maintaining efficient staffing operations to provide high-quality care in a smooth and organized manner.

Key Responsibilities:

• Staff Scheduling
• Coordination and Communication
• Track Staff Attendance
• Ensure that scheduling practices comply with labor laws, facility policies, and regulatory requirements.
• Address scheduling conflicts, requests for time off, and staffing shortages.
• Maintain accurate records of schedules, staffing changes, and any adjustments.
• Assist employees with schedule-related inquiries, including shift swaps, overtime opportunities, and availability requests.
• Work closely with department managers and the administrator to ensure staffing aligns with the facility’s care plans, resident needs, and operational goals.
• Staff Training Support

The Scheduler Coordinator will primarily work in an office environment within the residential care facility, but may occasionally need to visit other areas of the facility to coordinate with staff or assist with scheduling adjustments. Flexibility may be required for occasional evenings or weekends to accommodate staffing needs.

Responsible for preparing nutritious, well-balanced meals for residents in a residential care facility, ensuring that dietary needs, preferences, and restrictions are met. The Cook will work closely with the dietary team and other staff members to provide high-quality meals that enhance the well-being and dining experience of residents.

Key Responsibilities:

• Meal Preparation
• Menu Planning
• Food Safety and Hygiene
• Dietary Requirements
• Portion Control
• Inventory Management
• Cleanliness and Maintenance

The Cook will primarily work in the facility’s kitchen, preparing meals for residents and staff. This role may require early mornings, weekends, and holiday shifts to meet the facility’s dining schedule. The environment will involve standing for extended periods, handling food and kitchen equipment, and working in a fast-paced setting.